Sonatafy Nearshore Software Development

Technical Writer

Candidate CV

Technical Writer Summary


Technical Writer

2020 – 2021

Responsibilities:

Transfer information between two or more departments through any medium that best facilitates the transfer and comprehension of the information.


Global Support Technician

2018 – 2020

Responsibilities:

Serve as a frontline technical resource to customers and partners via phone, email, or web. Create and maintain incident management. Identify cases that require escalation.


IT Services Coordinator

2018 – 2020

Responsibilities:

Evaluate employee skills and mentoring. Manage schedules, time-off requests, and coverage for short shifts. Asset management. Present metrics to clients and offer improvement plans.


Technical Writer Technologies and tools

PROGRAMING LANGUAGES AND FRAMEWORKS

  • Visual Studio Code
  • Markdown
  • Docs as code
  • reStructured Text
  • Hugo
  • Confluence
  • Jira

Technical Writer Certification

AWS Cloud Practitioner 2021

The Sonatafy Advantage The Sonatafy Advantage

The Company’s software service offerings are widely recognized as “best of breed”, targeting enterprises ranging from Small to Medium Sized businesses through Fortune 500 companies to better help:

  • Maximize the entire software development life-cycle investment
  • Executives and managers trust the development process, which helps reduce micromanagement, allowing increased focus on day-to-day business decisions

What makes Sonatafy unique?

  • US based management providing thought leadership, oversight and consulting
  • Speed of proposals and solution delivery
  • Low employee attrition rate <7%
  • Operating history and marquee clients
  • Proven recruiting and screening systems/processes
  • Align solution to client needs
  • Ongoing management / oversight of career growth and continued education for placed resources, which is unique in our industry
  • We offer comprehensive code audits

While Sonatafy works well in any industry, the Company has achieved significant traction and domain expertise in several high-profile sectors such as:

  • Healthcare, Financial Services, Software Services, SaaS and Consumer Products

The Sonatafy Advantage Why Choose Sonatafy

Voted #1 Most Trusted US-Based Nearshore Software Company of 2020, Sonatafy provides access to the TOP 1% of Software Development resources in Latin America.

With Sonatafy, you pay $40 to $70 per hour for Top-Tier Software Development Talent! Sonatafy's Talent Acquisition can place qualified engineers in as quick as two weeks, guaranteeing you best-in-class service.

Our Developers Engineers:

Highly qualified, top tier talent

Proficient English-speaking, affordable

Resources placed to match your time zone

Sonatafy can AUDIT, VISUALIZE, TRANSFORM, VERIFY, and MAINTAIN your complete development lifecycle. For more information on securing our Development Engineers, check out our case studies or contact us today.

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