Caterpillar Inc. is an American Fortune 100 corporation which designs, develops, engineers, manufactures, markets, and sells machinery, engines, financial products, and insurance to customers via a worldwide dealer network. It is the world's largest construction equipment manufacturer. Solar Turbines Incorporated, a wholly owned subsidiary of Caterpillar Inc., designs and manufactures industrial gas turbines for onshore and offshore electrical power generation, for marine propulsion and for producing, processing and transporting natural gas and oil.

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Over the course of 2 years our team of qualified technical support resources is fully integrated into the clients call center operation based out of their secured facility in Tijuana, Mexico.