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    Now Available on Amazon

    The Backlog
    Illusion

    Why Software Teams Look Busy While Delivery Slows, and How Managed PODs Restore Flow

    By Steve Taplin & Chris Horvat

    Your backlog is growing. Your team is sprinting. Your standups are full. And yet the roadmap keeps slipping. This book names the structural problem and delivers a practical operating model for restoring delivery flow.

    The Backlog Illusion book covers
    $0B
    Cost of Failed Software (USD)
    0
    Engineers in the Case Study
    0
    Backlog Items
    0%
    Large Projects That Fail

    The Premise

    Your backlog is not a to-do list.
    It is a mirror.

    Backlogs reflect every dysfunction in your organization. Every political compromise, every unclear decision, every time someone said "yes" when they should have said "no."

    More than two thirds of large-scale tech projects fail. In 2020 alone, unsuccessful software cost the U.S. $260 billion. The industry has spent decades pretending this is a process problem. It is not.

    This book follows a composite fintech company with 83 engineers and a spiraling backlog. Four executives, four perspectives, one solution.

    The Backlog Illusion book by Steve Taplin and Chris Horvat

    From Chapter 2

    The Six Pain Points of
    Backlogs

    Six structural failures that turn a healthy backlog into a delivery bottleneck.

    Velocity ≠ headcount

    Hiring 38 engineers dropped feature delivery from 23 to 19. More people, more coordination overhead, less output.

    Estimation becomes theater

    Teams optimize for sprint metrics while actual delivery to production slows. Story points measure effort, not outcomes.

    Ownership fragments

    Product defines. Engineering builds. DevOps ships. Nobody owns the outcome.

    Visibility collapses

    Distributed delivery hides the real state of work. Green reports mask red realities.

    Reliability erodes value

    Every production incident creates three new backlog items. Time to value and reliability are linked.

    SDLC is a concept, not an SOP

    Frameworks change the vocabulary without changing the results. You cannot process your way out of a backlog crisis.

    12 Chapters

    What the Book
    Covers

    From diagnosing backlog dysfunction to implementing the POD model, each chapter builds toward predictable delivery.

    Preface
    We've Seen This Movie Before
    01
    When the Bill Comes Due
    02
    The Six Pain Points of Backlogs
    03
    The Managed Delivery PODs
    04
    The U.S. Principal Engineer
    05
    The LATAM Nearshore Engine
    06
    The Contract and Incentives
    07
    AI Inside the POD: The Copilot Brain
    08
    Human Guardrails, Machine Speed
    09
    How AI Powered PODs Burn Down Backlogs
    10
    The End of Black Box Delivery
    11
    Security, Compliance and Integration
    12
    Proof and Adoption

    Who This Book Is For

    Four executives. Four perspectives. One crisis.

    For CTOs, VPs of Engineering, CPOs, CFOs, and CEOs who are watching headcount rise while output stays flat.

    If your engineering organization looks busy but delivery feels stuck, this book shows you exactly where the model is breaking.

    The CEO

    Sees opportunity cost. Market windows closing while engineering debates architecture.

    The CTO

    Technical debt accumulating faster than it can be paid down.

    The CPO

    Broken promises. Sales commits to features product can't deliver.

    The CFO

    Budget waste. $500K projects balloon to $2M. Rework consumes 40% of capacity.

    From the Authors

    Two perspectives.
    Opposite sides of the same table.

    One built the delivery model. The other lived inside the teams it was designed to fix.

    Steve Taplin

    Steve Taplin

    CEO, Sonatafy Technology

    Serial entrepreneur with 30+ companies founded over 25+ years (20 failures, 10 multi-million-dollar wins). Host of Software Leaders Uncensored (195+ episodes). 248+ published articles across Forbes, Entrepreneur, CIO, and Inc. Forbes Technology Council member. Author of Fail Hard Win Big.

    Chris Horvat

    Chris Horvat

    CTO, Sonatafy Technology

    A software veteran who has lived the backlog crisis from the front lines. Architecture tradeoffs, reliability consequences, and the decisions that separate teams that ship from teams that spin.

    Can't Wait for the Book?

    Talk to a delivery expert and find out where your model is breaking today.

    The patterns in this book come from hundreds of engagements. Yours might be next.

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