Sema

Sema is a growing software company focused on delivering high-quality solutions to a rapidly expanding customer base. As CEO, the client sought additional technical resources to sustain aggressive customer growth—particularly specialized technical writers with a strong software development background. Sonatafy Technology was brought on to assist in finding and onboarding talent, ultimately proving to be a valuable partner for ongoing staff augmentation needs.

The
Challenge.

Sema needed to quickly scale its professional services capabilities, especially by adding technical writers who could handle both writing and more technical tasks tied to software development. Balancing speed and quality was crucial, as these new team members would be responsible for creating client briefing materials and supporting a culture of strong performance. Sonatafy’s role was to locate qualified professionals with the right combination of technical expertise and writing skills, while also aligning with Sema’s budget and long-term business goals.

Our
Solution.

Sonatafy worked closely with Sema to understand the specific skill sets and personality traits required for the open roles. After receiving initial training to align on these requirements, Sonatafy began recruiting and vetting candidates. Four technical writers were ultimately hired directly by Sema, becoming permanent members of the team. Throughout the process, Sonatafy maintained clear communication, provided regular updates, and remained open to feedback, refining the recruitment approach as necessary.

Key Technical
Contributions.

Integration with Sema’s Processes: Sonatafy’s hires were quickly onboarded into Sema’s existing workflows, supporting web, mobile, and cloud solutions. Quality Assurance Through Selenium: New team members collaborated on QA initiatives, using Selenium for automated testing when necessary. MySQL & AWS Familiarity: Technical writers brought a foundational understanding of MySQL databases and AWS environments, enhancing their ability to produce accurate, context-rich documentation. Proactive Feedback & Refinement: Sonatafy consistently gathered input on candidate performance, allowing them to fine-tune their recruitment pipeline for improved results.

The
Outcome.

Sema’s collaboration with Sonatafy led to the successful integration of four technical writers, who matched both the technical requirements and cultural values of the company. These team members have delivered high-quality output, contributing to client-facing deliverables that maintain the speed and excellence Sema’s customers expect. According to the CEO, the performance and trustworthiness of Sonatafy’s recruitment and placement process have surpassed other partners and even some internal hiring efforts. The ongoing nature of the relationship highlights Sonatafy’s responsiveness, effective communication, and dedication to ensuring each hire is well-aligned with Sema’s needs.