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Case Studies 5 Ticketing Platform

A Nearshore Software Development Case Study

Ticketing Platform Software Development

Technology
We Used.

Team
Blueprint.

Fullstack Engineers: Developed and maintained both front-end and back-end functionalities, integrating new features and ensuring that the platform remains scalable and high-performing.

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Ticketing Platform

A Tickets Platform company, focused on serving the US marketplace, needed to update its core product to stay competitive while reducing development costs. The company sought a partner to expedite time-to-market through rapid software updates and iterative improvements. To address this, the client engaged Sonatafy Technology during project set-up, initial development, and throughout ongoing monitoring and support.

The
Challenge.

The client was under pressure to modernize their core product to better cater to US customers, all while lowering overall development expenses. Their goal was to speed up feature delivery and streamline the development process without sacrificing quality. With existing teams based in the EU, the client required additional expertise that could be sourced quickly to accelerate the transformation of their platform.

Our
Solution.

Sonatafy Technology swiftly sourced experienced developers residing in Latin America to augment the client’s engineering capabilities. The nearshore team provided design and software engineering support, seamlessly integrating with the client’s EU-based teams. This collaborative effort enabled the client to update and iterate their core product rapidly, building a long-term relationship that continues to manage multiple iterations of the platform.

Key Technical
Contributions.

The Sonatafy team leveraged .NET and C# to build robust, scalable features that enhanced the core functionality of the platform. They implemented SQL Server for efficient database management and utilized Azure to ensure the solution was both secure and scalable. Their technical expertise and agile development practices led to a significant increase in software output and accelerated feature delivery, directly supporting the client’s goal of reducing time-to-market while lowering costs.

The
Outcome.

The engagement resulted in a highly productive, long-term development team that now manages numerous iterations of the client’s core platform. The collaborative efforts have increased software output and enhanced feature delivery, positioning the Tickets Platform company to meet the demands of the US marketplace more effectively. The client now enjoys a more agile and cost-efficient development process, ensuring continuous improvement and sustained competitive advantage.

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