Case Studies IBM
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IBM Case Study
Scaling Enterprise SaaS Delivery Without Compromising Quality
IBM’s DemandTec division needed to scale development capacity for a mission-critical enterprise SaaS platform while maintaining strict delivery, quality, and security standards. Sonatafy Technology partnered with IBM to provide senior engineering support aligned with internal teams, enabling faster development velocity without increasing delivery risk or operational complexity.
The Challenge
DemandTec’s SaaS platform supported enterprise customers with complex pricing, analytics, and decision-support capabilities. As adoption and feature demand increased, internal teams faced growing pressure to deliver new functionality while maintaining platform stability and performance.
Hiring and onboarding full-time engineers at the required pace was challenging, and leadership needed a way to scale development quickly without disrupting existing processes, architectural standards, or release cadence
What Sonatafy Owned
- Rapid onboarding of senior engineers aligned to IBM delivery standards
- Seamless integration into existing SaaS development teams
- Contribution across full-stack development and quality assurance
- Support for sustained development velocity without disruption
Outcomes & Impact
- Increased development capacity without compromising platform stability
- Faster execution of feature development and enhancements
- Reduced pressure on internal teams while maintaining delivery quality
- Scalable support model aligned to enterprise SaaS expectations
The engagement allowed IBM DemandTec to continue scaling its SaaS platform while maintaining confidence in delivery, performance, and quality.
Strategic Takeaway
This engagement demonstrates how experienced engineering support, when aligned to enterprise standards and delivery discipline, can accelerate SaaS platform growth without introducing risk. Sonatafy’s ability to integrate seamlessly into complex environments enabled IBM to scale execution while staying focused on product and customer outcomes.
Why Traditional Staffing Was Not Enough
Simply adding developers without deep enterprise experience risked slowing delivery, increasing rework, and creating quality issues. IBM required engineers who could operate at an enterprise standard, integrate seamlessly with existing teams, and make immediate contributions across a complex SaaS environment.
Sonatafy’s Delivery Approach
Sonatafy provided senior engineers with experience in enterprise SaaS platforms, full-stack development, and quality assurance. These engineers were embedded directly into IBM’s DemandTec teams, aligning with internal workflows, coding standards, and delivery expectations.
The engagement focused on increasing execution capacity while preserving architectural integrity and delivery discipline. Sonatafy engineers worked alongside IBM teams to support feature development, platform enhancements, and ongoing optimization efforts.
Fast & Effective Solutions
Managed Delivery Pods
Sonatafy Technology is an award-winning software development and consulting firm delivering enterprise-grade cloud and mobile solutions for companies ranging from fast-growing startups to global brands. We partner with organizations across industries to build, scale, and modernize mission-critical software with a focus on quality, accountability, and long-term results. Learn About Our Core Values.
Matthew Hensrud
Senior Director of Platform Engineering
“The Sonatafy team has continually impressed us with the quality of their engineers — we have found excellent engineering leaders in their contractors who have helped tremendously. They really are an integral part of our team, and we’re very thankful for Sonatafy’s professional leadership in this space. I heartily recommend them to augment anyone’s teams or projects.”
Chris Maresca
Chief Operating Officer
“We have been using Sonatafy for software team augmentation. Their vetting process is extremely through and has saved us a huge amount of time. All of the candidates presented have been outstanding and have fit into our team perfectly.”
Dave Wattel
Co-Founder
“The Sonatafy team consists of members who are dedicated, personable, and attentive. They will search tirelessly to match the right talent to meet your skills and budgetary requirements. Regardless of your situation, you cannot go wrong with Sonatafy.”
Jason Tuschen
Chief Executive Officer
“The entire team at Sonatafy greatly surpassed our expectations. We require very specific skill sets and the team did an incredible job of screening and selecting top – notch candidates. Sonatafy’s attention to detail, professionalism, open communication, and collaboration with us ensured that we found highly skilled talent that fit seamlessly into our company’s culture."
Why Technology Leaders Choose Sonatafy
Clients choose Sonatafy because we bring structure and accountability to complex software environments. Our Fractional CTOs are practitioners who understand how to balance architecture, delivery, people, and business constraints.
You gain direct access to senior leadership, practical guidance grounded in real delivery experience, and a partner focused on outcomes, not billable hours.