Project/Delivery Manager with 10+ years of experience in IT delivery. Working in a multicultural environment, I have had the opportunity to collaborate with teams across the globe, developing a strong customer-oriented and service work ethic. Always be mindful of individual interactions; reciprocity is the key. Beyond a work well done, deliver a remarkable experience.
Technical Delivery Manager
August 2016 – Current
Project description:
Coordination of end-to-end project delivery. Risk administration. Governance delivery. Stakeholder management; Scrum Master. All within AZ quality standards and frameworks.
Responsibilities:
Planning and delivery of infrastructure and network projects.
Scrum Master
Proficient stakeholder management
Resource and financial planning
Proficient Change Control process management
Early involvement in project decisions. Elaboration of Program Business Case and Project Charter for Checkpoint processes
Agile practices implementation
Proficient handling of quality and governance processes and documentation
Budgeting and purchases. Advance handling of forecast /actuals and PR/PO process
Work based on ADF Framework
Associate PM / Infrastructure Delivery Manager
September 2014 – August 2016
Project description:
Leading DevOps DST Team’s largest customer: GaIN. Leader of ‘Provisioning’ process and customer-facing engagement. Analysis and logistics of physical and virtual server infrastructure delivery. Operations at IBM DST are based on continuous project sprints, according to Agile principles.
Responsibilities:
Provisioning Process Leader
Enhance team cooperation by practices improvement
Leading end-to-end infrastructure projects
Focal Point for the largest customer account
Infrastructure Support / BPO Manager / Release Manager
June 2008 – September 2016
Project description:
Service and Release Manager. Server Infrastructure design and implementation. Project execution for both Internal and External Lines of Business (customers) and vendor: Bank of America. Leader of operations transition from ‘Andina Region’ to Mexico, for – Thomson Reuters-. Customer-facing coordination, reporting, metrics monitoring, and process compliance.
Responsibilities:
Dashboards and status meeting coordination for management and executives
Teams and business coordination (triage calls, executive reporting)
Active planning and design of Business Continuity Plans, along with Risk Officer
Financial and performance of budget metrics for BoA account
Education & Certifications
Agile SAFe Certified
Scrum Master Certified
Integrated Quality Management System (IQMS) Certified
Six Sigma in preparation for Agile course
ITIL preparation course
PMBOK-6th Edition PMI certification prep course
Linguistics degree (intern)
Computing Bachelor’s Degree (in the process)
The Sonatafy Advantage
The Company’s software service offerings are widely recognized as “best of breed”, targeting enterprises ranging from Small to Medium Sized businesses through Fortune 500 companies to better help:
Maximize the entire software development life-cycle investment
Executives and managers trust the development process, which helps reduce micromanagement, allowing increased focus on day-to-day business decisions
What makes Sonatafy unique?
US based management providing thought leadership, oversight and consulting
Speed of proposals and solution delivery
Low employee attrition rate <7%
Operating history and marquee clients
Proven recruiting and screening systems/processes
Align solution to client needs
Ongoing management / oversight of career growth and continued education for placed resources, which is unique in our industry
We offer comprehensive code audits
While Sonatafy works well in any industry, the Company has achieved significant traction and domain expertise in several high-profile sectors such as:
Healthcare, Financial Services, Software Services, SaaS and Consumer Products
