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Case Studies 5 Automated Retail Technologies

A Nearshore Software Development Case Study

ART - Staff Augmentation

Technology
We Used.

Team
Blueprint.

Project Manager: Oversees project sprints, ensures timely communication, and coordinates the integrated ART-Sonatafy team.

Fullstack Engineers: Handle both front-end and back-end tasks for consumer-facing features and kiosk management.

QA Automation Engineers: Maintain high-quality standards by conducting tests early and often, catching issues before production release.

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ART – Automated Retail Technologies

Automated Retail Technologies (ART) is developing a network of fully automated food kiosks capable of delivering hot and cold menu items in a touchless process. As the CTO, the client needed additional software resources to build consumer-facing mobile and web applications. They partnered with Sonatafy Technology to augment ART’s internal development team, focusing on agile product development for an MVP launch.

The
Challenge.

ART’s goal was to create a new product that could manage and operate a network of advanced food kiosks. The project entailed building both mobile and web applications under an aggressive timeline. To keep pace with pilot deployment targets, ART required a reliable partner skilled in software engineering and quality assurance—without incurring the complexities of extensive in-house hiring.

Our
Solution.

Sonatafy integrated mobile, full-stack, and QA engineers into ART’s existing development process. Under an agile framework, features were prioritized in sprints, and Sonatafy’s developers worked alongside ART’s internal staff. The Sonatafy team was fully accountable for recruiting and managing their own personnel, allowing ART to focus on strategic direction and feature definition. This collaborative approach ensured that the team could quickly adapt, iterate, and maintain project momentum.

Key Technical
Contributions.

Developed consumer-facing mobile applications for both Android and iOS platforms, providing seamless user interactions with the kiosks. Built robust web interfaces and back-end components deployed on AWS, ensuring the system’s scalability and reliability. Implemented an agile development process that aligns with ART’s roadmap, enabling prompt feedback and iteration on new features. Employed a QA Automation approach to identify and resolve issues early in the development cycle, optimizing overall quality.

The
Outcome.

The combined ART-Sonatafy team has made significant progress toward the MVP, aiming to pilot kiosks within the intended timeline. Sonatafy’s close integration with ART’s processes, tools, and sprint cadence has fostered a highly efficient working relationship—one that the client describes as a true partnership rather than a simple vendor arrangement. By delegating recruitment and personnel management to Sonatafy, ART maintains focus on strategic goals, further speeding up product delivery.

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