Carolina C.
Fixed Monthly Rate: $8,750 | $53/hr
Software Manual QA
São Paulo, Brazil – (East UTC-3)
- Scrum Framework: Comprehensive understanding of the Scrum framework, including
roles, artifacts, and ceremonies, and the ability to guide and facilitate the Scrum process
effectively. - Facilitation and Servant Leadership: Strong facilitation skills to lead Scrum ceremonies,
facilitate discussions, and foster collaboration among team members. A servant-leader
mindset to support the team and remove impediments. - Agile Principles and Practices: Knowledge of Agile principles and the ability to apply them
appropriately in different contexts. - Team Coaching and Development: Ability to coach and mentor the Scrum team, foster a
culture of continuous improvement, and help the team achieve high performance and self-
organization. - Conflict Resolution: Skill in resolving conflicts within the team, facilitating constructive
conversations, and promoting a positive team dynamic. - Communication and Collaboration: Strong communication and interpersonal skills to
effectively communicate with stakeholders, facilitate communication within the team and
build strong relationships. - Stakeholder Management: Ability to manage relationships with stakeholders, facilitate
stakeholder involvement, and ensure effective collaboration and communication with
external parties having more than 10 years working on UAT at IBM - Agile Metrics and Reporting: Familiarity with Agile metrics and the ability to gather,
analyze, and present relevant data to track progress, measure team performance, and make
informed decisions. - Continuous Improvement: Commitment to fostering a culture of continuous improvement
within the team and the organization, encouraging experimentation, and embracing feedback
to drive iterative enhancements. - Adaptability and Flexibility: Ability to adapt to changing circumstances, deal with
ambiguity, and make quick decisions to ensure the team remains focused and aligned with
project goals.
EXPERIENCE
Project: End–to–end order–to–cash platform, automates the manual work and consolidates the data from the moment an invoice is sent until payment is received, allowing A/R teams to prioritize their work days and have full visibility into each of their accounts at all times.
Team Size: 1 Scrum Master, 2 QAs + 1 Offshore QA Automation team, 2 DevOps, 1 Solution architect, 8 full–stack developers.
Project: Implemented QA on LiftEd: online and home school project – An Exciting Alternative to Public School. A new project that did not have any quality assurance and now it is up and running in a short period. • Implemented QA on Profitic: Technology for physical therapy and occupational therapy. This project was already in production and the users found the defects. Now the QA team is implemented and in full power.
Team Size: 1 Project Manager, 1 Solution Architect, 2 QAs, 14 full-stack developers
• IBM: Blue Harmony – 2013 – 2018
• IBM: Blue Harmony – Bratislava, Slovakia – Jun 2015
• IBM: ePricer – CMMI5 Level (e–commerce site) – 2005 – 2013
• IBM: ePricer R12.0 – Orleans, France – Jul 2012
• IBM: ePricer R12.1 – Raleigh, North Carolina, US – Jun 2012
• IBM: ePricer Maintenance team – Test Manager – Jun 2008
• IBM: ePricer R7.1 – Raleigh, North Carolina – US – Nov 2007
• IBM: ePricer R8 – Raleigh, North Carolina – US – Jun 2007
• IBM: ePricer R7 – Dallas, Texas – US – May – Jun 2007
• IBM: Excelerator (XCC) – Raleigh, North Carolina, US – May – Jun 2006
• IBM: UAT – User Acceptance Test – Orleans, France – Jun 2006
• IBM: Workshop ePricer Release 6 – Tampa, Florida – US – Jan 2006
Full CV and LinkedIn profile provided upon request.
SKILLS
- Microsoft Office – 16 years
- JIRA – 4 years
- TestRails – 2 years
- Postman – 2 years
- ClickUp – 2 years
- Teams – 2 years
- Architecting on AWS, Amazon – 2023
- SBC: Coaching ACADEMIC QUALIFICATION – 2018
- Coaching: Sociedade Brasileira de Coaching – 2018
- SAP Customer Relationship Management (CRM CERTIFICATIONS & AWARDS)
- IBM Certificate of Outstanding Innovation Award – 2016
- ISTQB Agile Foundations – 2013
- ISTQB Acceptance Syllabus – 2013
- Rational Quality Manager (RQM) – 2012
- IBM IT Specialist • ITQSB/ISEB Testing Certification – 2011
Education
- State University of São Paulo at Rio Claro, Brazil Bachelor’s degree in Computer Science – 2005
- MBA Project Management – Faculdades Anhanguera – Campinas, São Paulo, Brazil – 2014
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