From creativity to emotional intelligence, human skills are the real power-up for AI-enhanced customer experience. The Gist Empathy, creativity and adaptability matter more than ever. As AI handles more technical tasks, human-centric skills become the foundation of...
Let’s be honest: hiring developers isn’t what it used to be. It’s faster, more data-driven, and increasingly influenced by artificial intelligence. But as much as we lean on automation to streamline recruiting, the human element is more critical than ever. In the race...
If hiring top-tier software engineers feels like an uphill battle these days, you’re not imagining it. Roles stay open for weeks (sometimes months), interviews drag on, and when you finally find the right person—another company snatches them up. The competition is...
Nowadays, speed and communication are everything. Whether you’re running daily standups, debugging in real-time, or iterating on a product sprint, timing matters. That’s why more U.S.-based companies are embracing nearshore outsourcing—and discovering that the...
Entrepreneurship is often glamorized, but the truth is far grittier. Throughout my career, I’ve launched 30 businesses. Twenty of them failed. Ten found success. In baseball, a .333 batting average earns you a spot in the Hall of Fame. In business, it means you’ve...
If you’ve tried hiring software developers in the U.S. lately, you already know the struggle is real. Talent is scarce, demand is soaring, and even the most competitive offers aren’t always enough to close the deal. The tech talent gap isn’t just a buzzword—it’s a...