MobiTV

Sonatafy Technology supported MobiTV in maintaining platform stability and decreasing downtime, allowing seamless global streaming services.

The
Challenge.

MobiTV needed a team to monitor their streaming platform and resolve system errors in real time to minimize downtime, critical for providing uninterrupted service. Frequent defects and server issues required rapid identification and resolution to prevent global outages and maintain service continuity. The challenge was to decrease the time between defect detection and resolution while ensuring high performance across the platform.

Our
Solution.

Sonatafy Technology assembled a nearshore team with server maintenance expertise, deploying Fullstack Engineers and Quality Assurance professionals. The team, based in Latin America and Asia-Pacific, was tasked with 24/7 monitoring of MobiTV’s platform to detect and address defects as soon as they appeared.

Using advanced monitoring tools and reporting systems, Sonatafy’s engineers could identify system issues within minutes and implement fixes quickly. This proactive approach ensured that MobiTV’s platform maintained its uptime, minimizing any impact on its users.

In addition to real-time error resolution, Sonatafy provided continuous platform support, conducting regular maintenance and improving the system’s resilience. This not only minimized downtime but also enhanced the overall performance of MobiTV’s streaming services.

Key Technical
Contributions.

Sonatafy’s engineers deployed a sophisticated monitoring infrastructure that enabled the team to detect and resolve defects within just three minutes of identification. The integration of advanced reporting systems ensured transparency and allowed MobiTV to track performance metrics closely. By focusing on both real-time troubleshooting and preventative measures, Sonatafy ensured that MobiTV’s platform operated with minimal disruption, even during peak usage periods.

The
Outcome.

With Sonatafy’s nearshore team actively managing MobiTV’s streaming platform, the time between defect detection and resolution was reduced to just three minutes. This significant improvement minimized the risk of global outages and ensured uninterrupted streaming services for MobiTV’s users. As a result, MobiTV was able to maintain a high standard of service, improve user satisfaction, and sustain the platform’s overall reliability.