Podcasts, Media & Webinars

Customers are a business’s most important resource, and knowing what a customer is looking for is vital for every business endeavor. Being courteous to customers isn’t all there is to good customer service; it is also about delving deeper to understand customers’...

The battle for managing workplace stress is quite real. Having a job can blossom a person’s demeanor in so many ways. On the contrary, a considerable ratio of people who go through immense workplace stress daily outweighs the benefits of a job. It shapes them into...

Near-sourcing has become a growing source of helping many companies balance and optimize their resources and workload, especially in their technology departments. The technology resource cost for many companies is now kept leaner through this technique. Near sourcing...

Digitalization has caused a new revolution in the past few years. The pandemic has pushed many companies worldwide toward it, prompting them to adopt digital skills and count them as an accretion to their success. For sure, digitalization has a significant impact on...

Businesses and companies alike face several challenges, especially when they decide to expand their teams. Not everyone a company is looking for can be available within their desired premises, which is why, often, companies have to bend certain aspects of their...