Life Science Nearshore Case Study

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  Sonatafy Engagement

During project set–up and initial development through monitoring and support.

  Challenge

Sonatafy was engaged by this Life Sciences firm building a SaaS platform designed to speed up drug development by digitizing the Clinical Trial process. The customer needed to accelerate their development efforts and quickly identify defects in their application so the team could correct and deploy withing a very tight window. This would greatly speed up their time – to – market while lowering development costs.

  Discovery

Sonatafy was able to quickly source developers residing in Latin America and Asia Pacific to provide design, software engineering, and quality assurance to augment the firm’s team in the United States.

  Result

By hiring a team of 25+ engineers and designers and by creating and leveraging a Network Operations Command monitoring team in Shanghai China, Sonatafy engineers were able to decrease the time that defects were resolved to within 3 minutes of the initial error.

This HIPAA compliant,CFR Part 11 and Annex 11 compliant process team was able to report bugs directly to issue tracking systems and provide notificationsto the Client immediately during outages. Escalations to more senior personnel were taken within 5 minutes when appropriate, and US based personnel were called once false positives were eliminated.